Connecting Loved Ones With Senior Care Management Software

The Maestro® Solution by Orchatect is the senior care management software making accessible video connection with loved ones possible.

Read the case study below for a summary of how the Orchatect team built a unique video communication opportunity for their residents.

The Client

A senior living facility was looking to provide its residents with access to simple and convenient video conferencing as part of its unique amenities portfolio.

A local luxury senior home facility provided us with an example of how they help residents use video conferences. A family wanting to wish their family member a happy birthday was unable to visit. 

They were able to do it by contacting the senior living concierge service and asking them to facilitate a Facetime session. Since the resident only had an Android device the concierge worker provided the family with her personal iPhone number so they could initiate the Facetime call. 

Once Facetime was established the worker took the physical phone to the resident and held it for them while they wished her a happy birthday.

The Problem To Solve

It’s a challenge for senior living facilities to address the need for simple video communication solutions. Currently, there is no convenient and inexpensive way to facilitate these services. 

Because the Orchatect team creates custom solutions using the signature Maestro® Solution tool, we could build out a unique solution at a more accessible price point.

The Maestro® Solution For Senior Care Management Software

The Maestro® Solution is a fully customizable dashboard that integrates all your existing technology, spreadsheets, and data collection into one place.

Our solution provides residents and loved ones with a simple communication portal using a personal touch screen utilizing integrated cameras and Zoom enabled so residents can call loved ones with the touch of a button. 

Orchatect would manage Zoom accounts for all residents of a Senior Living facility as well as the business itself. Support includes managing all accounts under the community domain as well as remote error troubleshooting.

How This Solution Benefits Senior Care Living

Simplicity – Everyone is connected easily as contacts are pre-loaded to the resident’s account for one-click calling while loved ones are provided with the resident’s Zoom profile. 

Device Agnostic – Zoom works with both Apple and Android. Download one app, one time, and start unlimited conferencing. 

Reduce Costs – As Zoom Certified Integrators we handle it all and your staff can go back to focusing on urgent needs and protocols. 

Choice – Residents can use their own devices or our touchscreens. 

Privacy -Residents can now communicate freely in the comfort of their own space.

Interested in seeing how The Maestro® Solution would work in your multi-location business? Book a demo call to understand how much time and cost savings your brand would have with a powerful dashboard in place.